Refund Policy

1. Return Period

1.1. We offer a 7-day return policy from the date you receive your item.

1.2. To be eligible for a return, your item must be:

• In the same condition as you received it
• Unworn or unused
• With tags attached
• In its original packaging
• Accompanied by the receipt or proof of purchase

2. Return Process

2.1. To start a return, contact us at sales.midoramart@gmail.com

2.2. If your return is accepted, we will:

• Send you a return shipping label
• Provide instructions on how and where to send your package

2.3. Items sent back without first requesting a return will not be accepted.

3. Damages and Issues

3.1. Inspect your order upon reception.

3.2. Contact us immediately if the item is:

• Defective
• Damaged
• Wrong item

We will evaluate the issue and make it right.

4. Non-Returnable Items

The following items cannot be returned:

• Perishable goods (food, flowers, plants)
• Custom products (special orders, personalized items)
• Personal care goods (beauty products)
• Hazardous materials, flammable liquids, or gases
• Sale items
• Gift cards

5. Exchanges

For the fastest service, return your item and make a separate purchase for the new item once the return is accepted.

6. Refunds

6.1. We will notify you after inspecting your return.

6.2. If approved, you’ll be automatically refunded using your original payment method.

6.3. Please note that it may take some time for your bank or credit card company to process and post the refund.

7. Contact Us

For any questions about returns, contact us at sales.midoramart@gmail.com